Shipping Policies

Free Ground Shipping on Human Hair Wigs and Extension Orders in US Mainland

Note to Customer - Our system does not support automatic Free Shipping or Discount. Credit will be applied after your order is placed. There will be no shipping charges credited to your credit card.
 

Human Hair Extensions and/or WIGS: FREE Standard Shipping on orders over $70

 

Sale on Wigs are FINAL

 

Orders excluding free shipping promotion include:

 

- Bulk orders.
- Synthetic hairs priced below $6, even if the total order is over $70.
- Non-hair items.
- Clearance and Discontinued items (item code started with dis-).
- CAN NOT be combined with any coupon code unless it is noted on Coupon Offer.

 

Shipping on ALL Exchange items is the responsibility of the customer even if the total order is $70

Mixed orders with non-hair goods.
Human Hair Extensions and/or WIGS (over $70) + non hair items: $8 off Standard shipping discount on orders over $70

 

Orders excluding $8 off shipping discount promotion include:

 

- Bulk orders.
- Synthetic hairs priced below $6, even if the total order is over $70 .
- Exchange items over $70. See return exchange section!
- Clearance and Discontinued items (item code started with dis or cle-).
- CAN NOT be combined with any coupon code unless it is noted on Coupon Offer.

 

APO, FPO, HI, AK, US Territories ordered via UPS Ground or USPS Priority: $8 off Standard Shipping discount on orders over $70

 

Orders excluding $8 off shipping discount promotion include:

 

- Bulk orders.
- Synthetic hairs priced below $6, even if the total order is over $70 .
- Exchange items over $70. See return exchange section!
- Mixed orders with non-hair goods.
- Non-hair items.
- Clearance and Discontinued items (item code started with dis-cle).
- CAN NOT be combined with any coupon code unless it is noted on Coupon Offer.

 

Return of FREE Shipped or Shipping Discounted items

-          If you return any items from an order that received FREE Shipped or Shipping Discount, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.

-          Shipping on ALL Exchange items is the responsibility of the customer even if the total order is $70

 

Estimated Delivery Times

Shipping Method	Standard Ground Shipping	Express Shipping	Alaska and Hawaii (Standard Shipping)
Order By	11:30am C.S.T	1:30pm C.S.T	11:30am C.S.T
Estimated Delivery Time	4-10 Business Days	1-6 Business Days	6-14 Business Days

Orders placed by 11:30 AM Monday-Friday.

·             will ship out within 1-5 business days

·             delayed EXPRESS orders will be notified by email or over phone

·             you will receive your shipment within 4-10 business days (standard shipping)

·             1-6 business days (express shipping) in the continental USA.

Orders placed on Friday after 11:30 am through Sunday.

·             will begin processing the following Monday

·             delayed EXPRESS orders will be notified by email or over phone

·             you will receive your shipment within 4-10 business days (standard shipping) following Monday

·             3-6 business days (express shipping) in the continental USA following Monday

Please allow for extra days in transit for your order for:

·             P.O. Boxes

·             Military Address (APO, FPO)

·             Hawaii

·             Alaska

·             US Islands

·             All International destinations